The Pros and Cons of Website CMS (Part Three)

In part one of this series we discussed what a CMS actually is and in part two, the advantages and disadvantages of Content Management Systems. Today I’d like to wrap up the Pros and Cons of CMS series by talking about what you should consider when choosing a CMS platform.

Budget

There are two main budgetary concerns with CMS’s: set-up (or design) fees and monthly hosting charges. A custom designed CMS, like the one we use at Calvary Church, can be pretty pricey. With the extra expense comes more custom functionality and future expandability. There are less expensive set-up options in the form of plug and play CMS’s. Most of the CMS companies targeted at churches only charge a small set up fee (if any) and a monthly fee. With these, you typically do not get a custom design, but rather get to choose from a selection of templates that you can tweak yourself. Typically you should budget more for monthly hosting of a CMS than for basic web hosting.

Custom Templates

Most CMS’s operate using templates to maintain the design of the site’s pages. Consider whether the CMS has a wide selection of templates from which to choose, if you can design your own templates, and explore whether the templates are easy to change.

Features

Another factor to consider when selecting a CMS is the list of features. Do you only need to design static web pages? Will you need email forms? Is there an easy way to upload and edit images? Do you plan on streaming audio or video? Will you be selling items in an online store (e-commerce)? Does the CMS provide tracking statistics for your site? Will you need forums, chat rooms, or a live chat support tool for your site? Do you need a WYSIWYG editor or is a basic text editor sufficient? Along with the consideration of the list of features the CMS currently has available, you should consider whether or not the CMS has the capability to add custom features for you should you need them in the future.

Support

Most CMS providers will help you get your initial site set-up and designed (as mentioned above, some may charge you a hefty set-up fee, just for that purpose), but what do they offer you once you’re up and running? Consider the number of support hours you anticipate needing a month and look for a CMS that has double that amount. Other support considerations include on-site training for users of your system, online documentation, and an online knowledge base or user forums.

FTP Access

With basic web hosting, pages are updated using FTP access. Most CMS hosting plans do not include FTP access to your site. This can be problematic if, for example, you need to bulk upload pages or images, or if you ever need to migrate your site to another provider. Look for a CMS provider that will offer you FTP access to your files, or at minimum some FTP space on their server in another location.

Ownership vs. Leasing

Most CMS providers retain the rights to the structure of the CMS (while you own the content that you place within their system). In other words, they’re leasing you their software application. If you need to own your CMS, expect to pay a lot more money and make sure both you and the CMS provider are clear on the need. Don’t assume that a custom-designed CMS will be yours to own.

Ease of Use for Advanced Designers

Another consideration is the ease of use for an advanced website designer. Chances are, the volunteers who step forward to help maintain content on your CMS will have some web design experience. As such, if they’re restricted by a CMS that doesn’t allow them to “do their thing,” they might be frustrated. Look for a CMS that has, at minimum, the capability to edit the source code for the page.

Trial Period

Does the CMS provider give you a trial period or unlimited demo login so that you can take the CMS for a test drive before you commit? If not, keep looking. You might want to have potential web volunteers take a look at the CMS as well.

This list of things to consider isn’t exhaustive, but hopefully it will give you a starting point in selecting a CMS. Carefully evaluate your needs and don’t hesitate to ask lots of questions to the sales person at the CMS provider you’re considering. Making a successful choice of which CMS to use can take you a long way towards having a website that is successful in drawing guests to your church and intersecting with members of your congregation.

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Chuck Scoggins is Creative Communications Director at Calvary Church in St. Peters, MO and President of 374 Designs. His latest project is Serve15 and you can email him at chuck@374designs.com.

June 16, 2008 · Filed Under Church Media, Church Websites, Web 2.0, Web Site Design

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Comments

3 Responses to “The Pros and Cons of Website CMS (Part Three)”

  1. warkworth on June 17th, 2008 3:26 pm

    Great article. Anyone is planning to build a website thats larger than twenty pages should look seriously at using a CMS

  2. Matt Kirkland on June 17th, 2008 11:34 pm

    That’s a great overview, Chuck, but I’d respectfully disagree with some of your ‘minimum’ requirements. We’ve found that it really depends on the needs of the specific church, and only a minority of churches that we work will need your full list of requirements.

    But you’ve said as much before - that each ministry should find a solution that fits their needs. Thanks for writing the great introduction to using a CMS!

  3. Dave Nuttall on June 29th, 2008 3:21 am

    I have a couple of opinions on this general subject of web-sites for ANY organization, but am currently focused on helping churches, faith-based non-profits and selected secular non-profits to “computer stuff” better.
    1) Gone are the days of “Dear Pastor/CEO - if we build you a website, you will have tons of visitors who will participate regularly and your organization will prosper accordingly.”
    2) Assuming that some visitors will actually discover the web-site in focus, it should be constructed in such a way that it is optimized functionally, visually/aesthetically and in-accordance with standards known to be used by the major search engines when evaluating content for indexing.
    3) Very few organizations really focus on the fact that communication does not occur simply by making content available. The “speaker” behind web-site content sends his/her messages, but if the only metric the speaker has is how many hits a particular piece of content has accumulated, that speaker/message originator can NEVER tell if the message has been received and processed as intended. If the feedback portion of the communication process fails or is notably absent, the whole effort will be an incredible waste of effort. Better to have handed out fliers in a mall parking lot…equivalent results are likely.

    Your mileage may vary. But I’m looking forward to creating a web-presence using Greg Stielstra’s “Pyromarketing” model instead of creating yet another collection of digital dust bunnies.

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